At Lia Scott Wellness, we value your time, commitment, and personal transformation. To maintain a high-quality experience for all clients and respect the energy that goes into preparing for sessions, the following policies apply:
Cancellations
Please provide at least 24 hours' notice if you need to cancel or reschedule your session.
Cancellations made with less than 24 hours' notice may result in forfeiting the session.
Exceptions may be considered in the event of emergencies or extenuating circumstances.
Refunds
Refunds are only available if requested in writing within 24 hours of a scheduled session. After that time, your session is considered confirmed and non-refundable.
For program enrollments (such as the Align & Thrive program), refunds are not guaranteed and are assessed on a case-by-case basis. Because space is limited and reserved for those truly ready to commit to personal growth, please ensure you are ready to begin before enrolling.
It is expected that clients have:
- Taken advantage of the free discovery call, or
- Reviewed the program materials and services in detail before making a commitment.
Lia Scott works with a limited number of clients to provide the highest level of care and support. If you’re unsure whether the program is right for you, I encourage you to book a discovery call before enrolling.
Thank you for understanding and honoring this commitment-based space for growth.